I am a Client
Support to help you stay safe, comfortable, and independent at home.
How You Can Access Our Services
I receive aged care support through a provider
I’m self-funded
I’m not sure how my support works
Our Services
Click & Clean
Click & Cut
Click & Connect
Click & Care
What You Can Expect From Us
Kind and respectful
We treat you the way we’d want our own families treated.
A respectful, independence-focused approach
Safe and professional
Easy to talk to
Here for you
Flexible and adaptable
How It Works
Tell us what help you’re looking for
We match you with a friendly worker
Enjoy regular support
Frequently Asked Questions
Will I get the same worker each time?
We do our very best to keep your worker the same.
If we ever need to send someone different, we’ll let you know beforehand.
Do I need to be home during the service?
Most of the time: Yes — for safety, someone needs to be home.
If you can’t be there, just call us to reschedule.
For lawn and garden bookings, you don’t need to be home if the staff know how to access your yard.
How long will my service take?
Most visits are around 1.5 hours, and transport varies by appointment.
If your service time changes, we’ll talk you through it.
Can you remind me when my worker is coming?
Of course.
We can text you the day before.
What areas will be cleaned or maintained?
We focus on the areas you use most:
kitchen, bathroom, living spaces, laundry, and your main bedroom.
Gardens include lawns, edging, basic pruning, and outdoor tidying.
Can you help with other tasks?
If you need extra rooms cleaned, deep cleaning, or more support, talk to us anytime.
We can check if it’s included or arrange it through your provider.
How does payment work?
If you’re with an aged care provider, services are billed through them — you won’t need to pay your worker directly.
Self-funded clients receive simple, clear invoices.
What if something goes wrong?
Just give us a call.
We genuinely want you to feel comfortable and cared for, and we’ll sort things out quickly.